Free delivery in Nairobi on orders over KSh 10,000
    iTey StoreiTey Store
    iTey Trade-In Programme

    Trade In Your Device. Upgrade Smarter.

    Get an estimated value for your iPhone, MacBook, iPad, Samsung, PlayStation, or Nintendo Switch — then choose cash or iTey Upgrade Credit after inspection.

    Submit online, inspect in-store
    WhatsApp response within 2 hours
    In-store inspection — Nairobi

    iPhones

    • iPhone 11 and newer
    • iPhone SE (2nd/3rd gen)

    MacBooks

    • MacBook Air (all)
    • MacBook Pro (all)

    Samsung

    • Galaxy S series
    • Z Fold / Z Flip
    • Galaxy A series

    Gaming

    • PS4 / PS4 Pro
    • PS5 / PS5 Pro
    • Nintendo Switch

    Apple Watch

    • Series 7 and newer
    • Apple Watch Ultra

    Transparent Pricing

    iPhone Trade-In Estimates

    No other Kenyan store publishes its numbers — here are ours, updated July 2026. These are the values we pay toward your next device.

    The conditions, in plain words:

    • Battery health must be above 80% — we check it on the spot (Settings → Battery). At 80% or below, the listed price doesn’t apply and the phone is valued on inspection.
    • Good condition required — no dents, no scratches, no cracks. Damaged units are valued separately at inspection.
    • Final offer at physical inspection — iCloud signed out, valid ID, and we never commit to a price we can't honour.
    ModelStorageTrade-in estimate
    iPhone 13128GBKSh 25,000
    256GBKSh 30,000
    iPhone 13 Pro128GBKSh 35,000
    256GBKSh 40,000
    iPhone 13 Pro Max128GBKSh 45,000
    256GBKSh 50,000
    512GBKSh 55,000
    iPhone 14128GBKSh 40,000
    256GBKSh 45,000
    iPhone 14 Plus128GBKSh 45,000
    256GBKSh 50,000
    512GBKSh 55,000
    iPhone 14 Pro128GBKSh 50,000
    256GBKSh 55,000
    512GBKSh 60,000
    iPhone 14 Pro Max128GBKSh 55,000
    256GBKSh 60,000
    512GBKSh 65,000
    iPhone 15128GBKSh 45,000
    256GBKSh 50,000
    512GBKSh 55,000
    iPhone 15 Plus128GBKSh 48,000
    256GBKSh 52,000
    512GBKSh 62,000
    iPhone 15 Pro128GB units: valued on inspection256GBKSh 60,000
    512GBKSh 65,000
    iPhone 15 Pro Max256GBKSh 65,000
    512GBKSh 70,000
    1TBKSh 75,000
    iPhone 16256GBKSh 55,000
    512GBKSh 60,000
    iPhone 16 Pro256GBKSh 65,000
    512GBKSh 75,000
    1TBKSh 80,000
    iPhone 16 Pro Max256GBKSh 75,000
    512GBKSh 80,000
    1TBKSh 85,000

    iPhone 12 and older, other storage sizes, and non-iPhone devices are valued on inspection at the counter — bring them in. The iPhone 17 series joins this table when the iPhone 18 launches. Wondering whether to upgrade at all? Read our honest guide: when to upgrade your iPhone, model by model.

    Requirements

    What to Bring for Inspection

    To complete your trade-in at our Nairobi store, please bring the following. Missing documents may delay or affect your offer.

    Required

    National ID or Passport

    Valid government-issued photo ID. Required for all trade-ins — no exceptions.

    Required

    Purchase Receipt

    Original receipt or M-Pesa/bank statement confirming you bought the device. Helps establish ownership and boosts your offer.

    Required

    Unlocked Device

    Device must be signed out of iCloud/Google account and factory reset, or ready for reset during inspection.

    Optional

    Original Box & Accessories

    Original box, charger, and any included accessories. Not mandatory but improves your trade-in value.

    !

    We do not accept iCloud-locked, carrier-locked, or IMEI-blacklisted devices. Devices with no proof of ownership may be declined.

    Get Started

    Start Your Trade-In Estimate

    Fill in your device details below. Our team will review and respond on WhatsApp within 2 business hours. Estimates are confirmed after physical inspection — we never commit to a price we can't honour.

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    What device are you trading in?

    Device Lifecycle

    Where Trade-In Devices Go

    We don't just flip devices. Every accepted trade-in goes through a rigorous process before it ever reaches a new owner.

    01

    Inspected

    Hardware, screen, battery, and ports checked end-to-end.

    02

    Graded

    Condition rated Like New / Good / Fair with full transparency.

    03

    Cleaned

    Deep-cleaned, reset, and data-wiped to factory defaults.

    04

    Certified

    Receives iTey Certified Pre-Owned status with grading report.

    05

    Warranted

    Listed with a warranty so the next buyer buys with confidence.

    Transparent Process

    How We Verify Your Device

    Every trade-in goes through a structured inspection. No surprises, no last-minute lowballing.

    Serial / IMEI Check

    We verify your device is not blacklisted, stolen, or carrier-locked before accepting it.

    Battery Health Review

    Battery capacity is measured and graded — it directly affects your trade-in value.

    Physical Condition Grading

    Screen, body, ports, and buttons are inspected against our 4-grade condition standard.

    Repair History

    We check for third-party repairs, replaced screens, or modified components.

    Final In-Store Inspection

    All trade-ins are verified in person at our Nairobi store before payment is released.

    What We Don't Accept

    Blacklisted, iCloud-locked, or IMEI-blocked devices. Devices with missing or tampered serial numbers.

    FAQ

    Common Questions

    Ready to Upgrade?

    Start your estimate above or chat with us directly. We'll give you a fair offer, no pressure.